The Eviction Prevention Program has come to an end. There are no new funds available from the ERAP (Emergency Rental Assistance Program). This program was designed to provide temporary assistance with rent payments. 
While ERAP is closed, other rental assistance programs or resources may be available in your area. You can check for additional resources by calling 211.


Knox County Home Rehabilitation Program


The Knox County Home Rehabilitation (KCHR) Program is currently not accepting any new inquiries for assistance due to high demand. The application for assistance will become available to the public at a later date, and more information will be provided on this website. Please check back frequently for updates on the release of the KCHR application, and please know that you may wait a significant time for services based on the severity of your home repair needs.

Program Overview

WHAT IS THE KNOX COUNTY HOME REHABILITATION PROGRAM?

The Knox County Home Rehabilitation (KCHR) Program provides essential repairs to eligible homeowners to prevent home deterioration, provide accessibility modifications, and maintain housing quality and safety.

There are two components of this program:

  • Emergency Home Repair - Serve to address repairs that eliminate a threat to life, safety, or health of a dwelling's occupants. Repairs that meet this criteria may not require repayment from homeowners.
  • Minor Home Repair Loan - covers all other eligible repairs that fall under the moderate and low priority categories. This loan is offered at a 0% interest rate and at this time, will only be offered if Emergency Repairs are also required.

Note: This program is not available for homeowners who intend to sell their property or wish to use the home for rental income upon completion of the repairs.

What REPAIRS Are Covered Under the Program?

Note: Eligibility for an Emergency Home Repairs or Minor Home Repair Loans may change upon further evaluation of the residence.

Please select “Next” to view the full list of repair activities and their Emergency Home Repairs or Minor Home Repair Loan eligibility:

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HOW SOON COULD I RECEIVE MY REPAIRS?

Applications are reviewed to determine eligibility and identify the repairs necessary to protect the health and safety of the homeowners. KCHR program staff prioritize applications based on severity of need and the critical nature of requested repairs; please refer to the KCHR Repair Eligibility categories in the table above. Dwellings with life threatening repairs will be addressed first, followed by those that include severe repair needs. Including clear photographs and additional comments about your repair needs in your application will help determine the severity of your home's repair needs.

Note: The submission of an application or determination of eligibility does not guarantee acceptance into the KCHR Program. Additionally, a home inspection with the KCHR Program does not guarantee that repairs will be completed or that home rehabilitation assistance will be provided. Home repair services are subject to the availability of funding.

Application Review

WHAT IF I RENT MY HOME?

Only homeowners who occupy their residence are eligible for this program. Homeowners who rent the land where their residence is located, such as in a manufactured home community, are only eligible for Emergency Home Repair financial assistance up to $15,000. Exceptions may be available in cases where mitigation or abatement of hazardous materials is required. In the case of manufactured homes situated on leased land, repairs of external housing systems (i.e., septic systems) are not eligible.

If you are a renter and need assistance, please call 211 for a list of agencies that may be able to help.

IS THERE A LIMIT ON THE AMOUNT OF ASSISTANCE I CAN RECEIVE?

  • The maximum amount of repair funds that a household can receive, either through Emergency Home Repair financial assistance or Minor Home Repair Loan or a combination of both, is $25,000. This is solely available to residents with a home that is attached to a permanent foundation on property that they own.
  • A Minor Home Repair Loan allows eligible homeowners to borrow and repay funds to pay for repairs. Homeowners can borrow up to 95% of their home’s equity (the value of the property minus the amount owed on the mortgage), so long as the debt-to-income ratio of the applicant does not exceed 43% of their gross annual income.
  • Minor Home Repair Loans are offered at 0% interest.
  • A lien will be placed against the property at the same time the loan goes into effect. This lien will be removed once the loan has been fully repaid.
  • Dwellings that receive Emergency Home Repairs require a forgivable lien to be placed on the home if total cost of assistance exceeds $15,000. Exceptions may be available in cases where mitigation or abatement of hazardous materials is required.
  • KCHR staff will work with homeowners to set the due date and terms of the loan. The table below demonstrates the maximum length of time that loans are available based on the amount borrowed. Homeowners have the option to shorten the loan terms, if desired.

Please Note: All individuals listed on the property’s deed will be required to sign if a lien is placed on the property, or a loan is taken out.


Loan Amount
Maximum Loan Term (months)
Example Monthly Payments Based on Loan Amount

<$5,000

48
$2,000 = $41.60/month
$3,000 = $62.50/ month
$4,500 = $93.75/ month

$5,000 - $9,999

72
$5,000 = $69.44/ month
$7,500 = $104.17/ month
$9,000 = $125/ month

$10,000 - $14,999

120
$10,000 = $83.33/ month
$12,500 = $104.17/ month
$14,000 = $116.67/ month

$15,000 - $25,000

180
$16,000 = $88.89/ month
$20,000 = $111.11/ month
$23,500 = $130.56/ month

Eligibility

WHO CAN APPLY?

To qualify for Emergency Home Repairs or a Minor Home Repair Loan, applicants must:

  • Complete the KCHR application;
  • Be at or below the 80% Area Median Income (see table below);
  • Submit documentation verifying their income and assets;
  • Own and occupy their home as their sole residence for at least the last three (3) years prior to applying;
  • Reside within Knox County but outside of the Town of Farragut and City of Knoxville limits;
  • Provide proof of ownership or similar document if residence is a manufactured home located on leased land;
  • Not have received Emergency Home Repair financial assistances from Knox County in the previous five (5) years
  • Be current on all County taxes (or be abiding by a written agreement with the County outlining a payment plan for delinquent taxes)

Note: Eligibility for the KCHR Program is limited to homeowners who do not have a reverse mortgage on the property.

You are income-eligible for this program if your total household income is equal to or less than the amount shown in the chart below.

Household Size 80% Area Median Income
1 Person$55,650.00
2 Person$63,600.00
3 Person$71,550.00
4 Person$79,500.00
5 Person$85,900.00
6 Person$92,250.00
7 Person$98,600.00
8 Person$104,950.00

How do I know if I fall within the income eligibility requirements?

You can click on the link to confirm your income eligibility using the HUD CPD Income

Eligibility Calculator

REQUIRED DOCUMENTATION

To receive assistance, you need to provide the following:

  1. Valid government-issued photo ID
  2. Proof of Assets
  3. Proof of Income
  4. Additional documents may be required

What proof of income and assets do I need?

The KCHR program will determine income eligibility based on the total household income before taxes, which includes countable income for all household members over the age of 18. Food stamps, reimbursement for medical expenses, and foster childcare assistance are excluded from determining the total income of a household. Verification and certification of income and assets will be required for the previous 60 days to determine eligibility for the program. The KCHR Program will primarily rely on the following documentation to verify that applicants are income-eligible for the program:

  • Paystubs, wage statements
  • Social Security and/or Veterans retirement benefit award letters
  • Unemployment, Disability, and/or Worker’s Compensation, and Severance Pay
  • Alimony, Regular Contributions or Gifts, Child Support statements
  • Retirement Pensions/Annuities, Interest statements
  • Welfare Assistance (TANF)
  • Other Similar Types of Periodic Income

The following are typical sources of assets:

  • Cash (e.g., checking, savings)
  • Stocks
  • Retirement Accounts
  • Pension Funds
  • Life Insurance
  • Personal Property
  • Lump Sums
  • Deeds
  • Additional Properties

HOW CAN I CHECK THE STATUS OF MY APPLICATION?

You can check the status of your application at any time by logging in to your account. Please review the tab labeled status definition for further information.

ADDITIONAL INFORMATION

I HAVE A QUESTION THAT IS NOT ANSWERED HERE ON THE WEBSITE. WHAT DO I DO?

You can contact Knox Housing Assistance by either calling 211 or (865) 215-3983 or by email at: knoxhousingassistance@knoxcounty.org.

HOW DO I KNOW IF I AM LOCATED IN A FLOODPLAIN?

You can check to see if you are located in a Floodplain by going to the FEMA flood map service center.

HOW DO I KNOW IF I AM LOCATED IN KNOX COUNTY AND NOT WITHIN KNOXVILLE CITY LIMITS OR THE TOWN OF FARRAGUT?

You can look to see if you are located only in Knox County by going to KGIS.

Other Resources

Interested Vendors

Knox County does not discriminate on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, familial status, or disability.

Complaints should be forwarded to the Knox County Nondiscrimination Policy Coordinator at Knox County Title VI Policy.